When CatchApp bookings are connected to Monday.com, cancellation and rescheduling information should be reflected on the related board item so your team can track changes in one place.
How to manage changes
- Open the Monday.com item created from the booking.
- Check the booking date, time and status columns.
- If the attendee reschedules through CatchApp, confirm the new date and time have synced to Monday.com.
- If the attendee cancels, update or confirm the status is set to Cancelled.
- Use Monday.com automations to notify the owner when a booking changes.
Recommended board columns
- Booking status.
- Original meeting time.
- Current meeting time.
- Attendee email.
- Event type.
- Owner or assigned person.