Email and Text reminders (How To)

Discover how Text Reminders can significantly reduce no-shows by 80% and ensure both you and your clients are well-prepared for upcoming meetings.

Easily set up Text Reminders

You are able to customise

Text Reminders:

  • Turn on SMS reminders that will notify 24 hours and 2 hours before any upcoming appointments

Email Reminders:

  • Turn on Email reminders that will notify 24 hours and 2 hours before any upcoming appointments

Email Reminders Control

This will enable you to

Turn on/off Email Reminders:

  • Choose how you want to enable email reminders for upcoming appointments.
  • Select by turning on or off: 24hrs and or 2hrs before an appointment

What can I do now?

Now that you understand the power of Text Reminders, take action to enhance your scheduling process. Follow these steps to make the most of this feature:

  • Activate Text Reminders in your CatchApp Bookings account.
  • Create or edit event-types to enable Text Reminders.
  • Encourage your clients to provide their phone numbers during the booking process.
  • Experience the benefits of timely SMS notifications and improved attendance rates.

Outcomes for this…

By utilizing Text Reminders and email notifications, you can expect significant outcomes for your business:

  • Decrease no-shows by 80%, ensuring better time management and resource allocation.
  • Enhance communication and keep everyone well-prepared for appointments.
  • Improve client satisfaction and build stronger relationships through reliable reminders.
  • Increase overall efficiency and productivity by reducing last-minute cancellations.

To take it to the next level:

  • Fine-tune your availability
  • Create and manage your events
  • Add CatchApp Booking links to your Social Profile for quick, anytime access

Explore our Help Center for more ways to use CatchApp to make scheduling easier.

Have a question? If you have any questions, please reach out to our team by using our contact form. We’re available 24/7 and happy to help! 

Written by
Leo Kabbara
17th May 2023

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What is CatchApp?

CatchApp Bookings is an easy scheduling tool made for businesses and professionals to save 5 hours of time weekly!

Make it possible for your clients to make appointments with you whenever & wherever saving you time.

What are Event Types?

Event Types allows you to create multiple appointment types for all the different types of appointments you need to schedule. You can set the appointment duration, location and availability separately for each event-type, in addition to Advanced Settings to refine your bookings.

How will using CatchApp impact me?

When you get started, you will save on average 5 hours per week from admin scheduling which allows you to get a 30% increase in productivity which includes a revenue boost as well. Meetings will be higher quality and will see significant improvement in attendance of attendees.

Not mentioning how CatchApp is designed to seamlessly connect with not only your calendar but to a unlimited amount of apps through automations, supercharging your tech-stack and improving your workflow.

How does CatchApp differ from competitor products/services?

Our product is more intuitive, faster to set-up, most importantly we provide customer support live 24/7 directly on the platform, via email and we offer to go on a video call to personalize and support the service and user-experience for each customer (to ensure each of our customers get the most out of the platform).

Can I get support on the Platform itself?

Certainly, each page will have a chat box on the bottom right, click on it and tell us what issue you’re facing and you should receive a response from one of our experts in no time (expect delay from 5 minutes to 30 minutes)

Can I claim my free complimentary demo?


Anyone who wants to use CatchApp is entitled to a 1-to-1 session with one of our experts. Just get in touch to request your session here.

What is the difference between the free trial and the paid version?

The paid subscription version of CatchApp Bookings gives you access to unlimited event-types, scheduled meetings, SMS and Email reminders, access to over 3000 integrations, and a plethora of customisation options but the free trial does not.

I have a general question!

Email us at for specific questions relating to your subscription or more general questions about our products.

Otherwise read our blog for more tips and tricks to get the most out of CatchApp’s functionalities. Follow us on Twitter, Facebook, and Instagram for the full story behind CatchApp and to hear about our latest features.