Team Bookings (How To)

In this article, we will guide you through the process of setting up and managing your team members in CatchApp Bookings. By inviting your team to use the platform, you can enjoy the benefits of collaborative scheduling and streamline your booking process. Follow these easy steps to get started.


How to Set Up

You are able to customise

1) log in to your account
2) Navigate to the Users tab in your side-menu
3) Click on the Add more Users button
4) Enter the email addresses of your team members

*Tip: You can invite multiple team members/emails at once

5) Confirm your request by providing your details
6) Your team members will receive an email and be prompted to set up their accounts

How to Manage Users

This will enable you to

1) Login to your account
2) Go to the Users tab in your side-menu
3) Click on the Edit option for the desired team member

*You can remove the selected user if needed to free up a seat for others

How to Delete Seats

Choose to manage

1) Click on Settings
2) Go to Accounts & Billings, and then My Subscriptions
3) Click on Edit Seats

*You can remove idle seats or add additional seats as required

4) Specify the number of idle seats you want to delete (e.g., 1)

How to View Your Team’s Availability

1) Open My Availability on your Dashboard
2) Click on the Select Users drop-down box and choose the user you want to view
3) From there, you can see each calendar month of the selected user, including any confirmed bookings


What can I do now?

Now that you have enabled admin users to invite sub-users in CatchApp Bookings, you can enjoy the following benefits:

  • Distribute booking responsibilities among your team: Delegate the task of managing bookings to different team members, allowing for more efficient scheduling and reducing the burden on a single individual.
  • Streamline internal collaboration: With sub-users in place, team members can seamlessly coordinate and communicate within the CatchApp Bookings platform, ensuring everyone is on the same page and making scheduling decisions easier.
  • Enhance productivity and client satisfaction: By empowering your team to manage their own bookings, you can provide a faster and more responsive service to your clients, resulting in increased satisfaction and improved client relationships.
  • Scale your booking operations: As your team grows, you can easily add new sub-users to CatchApp Bookings, ensuring that everyone has access to the necessary tools for effective scheduling and coordination.

Outcomes for this…

Enabling admin users to invite sub-users in CatchApp Bookings brings several benefits to your team and organization. By granting access to individual team members, you can distribute booking responsibilities, improve internal communication, and enhance overall scheduling efficiency. With a streamlined and collaborative approach, you can ensure a seamless booking experience for both your team and your clients.

To take it to the next level:

  • Learn the benefits of inviting your team
  • Understand how to set up your appointments
  • Find out more about your Settings options

Explore our Help Center for more ways to use CatchApp to make scheduling easier.

Have a question? If you have any questions, please reach out to our team by using our contact form. We’re available 24/7 and happy to help! 

Written by
Leo Kabbara
Published
17th May 2023
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What is CatchApp?

CatchApp Bookings is an easy scheduling tool made for businesses and professionals to save 5 hours of time weekly!

Make it possible for your clients to make appointments with you whenever & wherever saving you time.

What are Event Types?

Event Types allows you to create multiple appointment types for all the different types of appointments you need to schedule. You can set the appointment duration, location and availability separately for each event-type, in addition to Advanced Settings to refine your bookings.

How will using CatchApp impact me?

When you get started, you will save on average 5 hours per week from admin scheduling which allows you to get a 30% increase in productivity which includes a revenue boost as well. Meetings will be higher quality and will see significant improvement in attendance of attendees.

Not mentioning how CatchApp is designed to seamlessly connect with not only your calendar but to a unlimited amount of apps through automations, supercharging your tech-stack and improving your workflow.

How does CatchApp differ from competitor products/services?

Our product is more intuitive, faster to set-up, most importantly we provide customer support live 24/7 directly on the platform, via email and we offer to go on a video call to personalize and support the service and user-experience for each customer (to ensure each of our customers get the most out of the platform).

Can I get support on the Platform itself?

Certainly, each page will have a chat box on the bottom right, click on it and tell us what issue you’re facing and you should receive a response from one of our experts in no time (expect delay from 5 minutes to 30 minutes)

Can I claim my free complimentary demo?

Yes!

Anyone who wants to use CatchApp is entitled to a 1-to-1 session with one of our experts. Just get in touch to request your session here.

What is the difference between the free trial and the paid version?

The paid subscription version of CatchApp Bookings gives you access to unlimited event-types, scheduled meetings, SMS and Email reminders, access to over 3000 integrations, and a plethora of customisation options but the free trial does not.

I have a general question!

Email us at info@catchapp.mobi for specific questions relating to your subscription or more general questions about our products.

Otherwise read our blog for more tips and tricks to get the most out of CatchApp’s functionalities. Follow us on Twitter, Facebook, and Instagram for the full story behind CatchApp and to hear about our latest features.