Cancelling and Rescheduling (How To)

Life is unpredictable, and there may be times when you need to cancel or reschedule an appointment. With CatchApp, you have the flexibility to manage your bookings and make necessary changes whenever needed. In this article, we will guide you through the process of cancelling and rescheduling appointments, ensuring a smooth and hassle-free experience.

Cancelling an Appointment

You are able to customise

1) Login to your CatchApp account.
2) Go to your “Bookings” page.
3) Locate the appointment you wish to cancel.
4) Click on the appointment to view the details.
5) Look for the “Cancel” option and click on it.
6) Provide a reason for the cancellation
7) Confirm the cancellation

Rescheduling an Appointment

This will enable you to

1) Login to your CatchApp account.
2) Go to your “Bookings” page.
3) Find the appointment you want to reschedule.
4) Click on the appointment to access the details.
5) Look for the “Reschedule” option and click on it.
6) Select a new date and time for the appointment.
7) Confirm the rescheduling

What can I do now?

Now that you know how to cancel and reschedule appointments on CatchApp, you can:

  • Effectively manage your bookings, even in unexpected circumstances.
  • Provide timely notifications to the relevant parties about changes in appointments.
  • Optimize your schedule to accommodate new priorities and availability.

Outcomes for this…

By utilizing the cancellation and rescheduling features on CatchApp, you can expect the following outcomes:

  • Enhanced flexibility in managing your appointments.
  • Improved communication and transparency with your clients or attendees.
  • Streamlined scheduling process, allowing for better time management.

To take it to the next level:

  • Fine-tune your availability
  • Manage your Availability Control
  • Add Buffers for your meetings

Explore our Help Center for more ways to use CatchApp to make scheduling easier.

Have a question? If you have any questions, please reach out to our team by using our contact form. We’re available 24/7 and happy to help! 

Written by
Leo Kabbara
12th June 2023

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CatchApp Bookings is an easy scheduling tool made for businesses and professionals to save 5 hours of time weekly!

Make it possible for your clients to make appointments with you whenever & wherever saving you time.

What are Event Types?

Event Types allows you to create multiple appointment types for all the different types of appointments you need to schedule. You can set the appointment duration, location and availability separately for each event-type, in addition to Advanced Settings to refine your bookings.

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When you get started, you will save on average 5 hours per week from admin scheduling which allows you to get a 30% increase in productivity which includes a revenue boost as well. Meetings will be higher quality and will see significant improvement in attendance of attendees.

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