My Settings (How To)

In CatchApp, you have the ability to customize your profile, control email reminders, and manage various aspects of your account and subscriptions. These features provide you with the flexibility and control to personalize your experience and ensure smooth operation of your scheduling processes. By accessing the “My Settings” section, you can easily customize your profile, manage email reminders, and handle account details and subscriptions. Let’s explore how you can utilize these features to tailor your CatchApp experience to your specific needs.


Customizing Your Profile

You are able to customise

  1. Access the “My Profile” section within Settings
  2. Upload or edit your profile image, which will appear on your Account Dashboard and Booking Page.
  3. Enter a description that will be displayed under your business name and next to your profile picture.
  4. Customize your professional/business name to accurately represent your brand.
  5. Adjust the time zone and time format to ensure proper scheduling and presentation of time.

Email Reminders Control

This will enable you to

  1. Navigate to the “Email Reminders Control” section in your CatchApp settings.
  2. Choose whether to turn on or off email reminders for upcoming appointments.
  3. Select the desired timing for email reminders, such as 24 hours and/or 2 hours before appointments.

Accounts & Billings

Choose to manage

  1. Access the “Accounts & Billings” section in your CatchApp settings.
  2. Manage your account details, including changing passwords, updating account holder information, and modifying email addresses.
  3. Stay informed about your subscriptions, such as the next payment date and available seats.
  4. Add or remove seats from your admin account and update credit card details.
  5. Take control of your subscriptions by managing or canceling them as needed.

What can I do now?

Now you fully set up your account & Subscription + Personalised your Booking Page! ✅

Outcomes for this…

With a complete Booking page, users get 50% more Bookings!

To take it to the next level:

  • Fine-tune your availability
  • Create and manage your events
  • Add CatchApp Booking links to your Social Profile for quick, anytime access

Explore our Help Center for more ways to use CatchApp to make scheduling easier.

Have a question? If you have any questions, please reach out to our team by using our contact form. We’re available 24/7 and happy to help! 

Written by
Leo Kabbara
Published
24th May 2023
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What is CatchApp?

CatchApp Bookings is an easy scheduling tool made for businesses and professionals to save 5 hours of time weekly!

Make it possible for your clients to make appointments with you whenever & wherever saving you time.

What are Event Types?

Event Types allows you to create multiple appointment types for all the different types of appointments you need to schedule. You can set the appointment duration, location and availability separately for each event-type, in addition to Advanced Settings to refine your bookings.

How will using CatchApp impact me?

When you get started, you will save on average 5 hours per week from admin scheduling which allows you to get a 30% increase in productivity which includes a revenue boost as well. Meetings will be higher quality and will see significant improvement in attendance of attendees.

Not mentioning how CatchApp is designed to seamlessly connect with not only your calendar but to a unlimited amount of apps through automations, supercharging your tech-stack and improving your workflow.

How does CatchApp differ from competitor products/services?

Our product is more intuitive, faster to set-up, most importantly we provide customer support live 24/7 directly on the platform, via email and we offer to go on a video call to personalize and support the service and user-experience for each customer (to ensure each of our customers get the most out of the platform).

Can I get support on the Platform itself?

Certainly, each page will have a chat box on the bottom right, click on it and tell us what issue you’re facing and you should receive a response from one of our experts in no time (expect delay from 5 minutes to 30 minutes)

Can I claim my free complimentary demo?

Yes!

Anyone who wants to use CatchApp is entitled to a 1-to-1 session with one of our experts. Just get in touch to request your session here.

What is the difference between the free trial and the paid version?

The paid subscription version of CatchApp Bookings gives you access to unlimited event-types, scheduled meetings, SMS and Email reminders, access to over 3000 integrations, and a plethora of customisation options but the free trial does not.

I have a general question!

Email us at info@catchapp.mobi for specific questions relating to your subscription or more general questions about our products.

Otherwise read our blog for more tips and tricks to get the most out of CatchApp’s functionalities. Follow us on Twitter, Facebook, and Instagram for the full story behind CatchApp and to hear about our latest features.