Improving Patient Appointments with CatchApp
16th June 2023
Written by
Leo Kabbara


More Time Saved from Admin


More Qualified Outcomes


Reduction in No-Shows in Meetings


Boost in Revenue

A Chief Medical Officer at a healthcare provider with multiple clinics and a large staff was facing challenges in scheduling patient appointments and staff meetings. The manual system in place was prone to errors and double bookings, resulting in inefficiencies and delays.

To address these issues and reduce administrative burdens, the organization began searching for a scheduling system that could integrate with its electronic medical records (EMR) system, thereby streamlining their scheduling process.

After exploring different scheduling options, the healthcare provider discovered CatchApp Bookings. The integration with their EMR system made it easy for them to book appointments, keep track of patient schedules, and manage staff meetings. The platform’s automated reminders feature also helped reduce the number of missed appointments and improved attendance at staff meetings, leading to better patient care and more productive staff meetings.

Medical students taking a break on the steps at the universityThe staff members were able to save up to 3 hours per week on scheduling and administrative tasks, which allowed them to focus more on providing quality care to their patients.

Dr Malina Pérez, Chief Medical Officer at Valley Medical, stated: “Using CatchApp Bookings has made a huge difference in our daily operations. We are able to focus more on our patients and less on administrative tasks. The integration with our EMR system has been a game-changer for us.”

 Physical therapist applying young patient medical tape

Thanks to CatchApp Bookings, this healthcare provider was able to improve its scheduling process, reduce errors, and increase efficiency. The platform’s integration with their EMR system allowed them to manage patient schedules and staff meetings in one place, which made it easier for them to focus on their core mission of providing quality healthcare services to their patients.

In their closing statement “We are extremely happy with the positive impact that CatchApp Bookings has had on our daily operations and patient care,” she says. “The platform’s integration with our EMR system has made scheduling appointments and managing staff meetings a breeze. We highly recommend CatchApp Bookings to any healthcare provider looking to streamline their scheduling process and focus more on their patients.

 Malina recommends CatchApp for any Healthcare provider looking for efficient scheduling.

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About the Author

Leo Kabbara | Community Manager

Leo is a dedicated and driven individual with a passion for marketing, data analysis, and videography. With a strong creative streak,

Leo excels at achieving objectives with exceptional results. With a background in Media Studies, Computer Science, and Sound Engineering, Leo is focused on building connections and fostering relationships with partners to increase awareness of CatchApp. Through engaging posts and innovative strategies, Leo is committed to growing CatchApp’s online presence and expanding its reach.

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