Technology is everywhere – in our homes, at work, at the supermarket, and in schools.
In fact, according to Ofcom, the average adult in the UK spends over 9 hours a day using online media and communication – overtaking time spent sleeping or doing any other tasks.
As you’re reading this article online, you’re probably guilty of this, but there are still some (often more senior) members of society who object to technology or are even afraid of it. But why?
What is technophobia?
Like other phobias, technophobes suffer from an irrational fear of technology that can hinder their everyday lives. Technophobes may not own a mobile phone, refuse to use ATMs, or avoid computers – they live their lives without any form of modern technology.
Why are people afraid?
People tend to fear things they’re dependent on, but have little control over – and that’s almost a perfect description of the technology.
You can’t go 24 hours these days without using technology, but we don’t have a clue how any of our gadgets work.
How can technophobes feel at ease?
It’s all about information. Like we said before, most technophobes are only afraid of technology because they don’t know how it works. So the solution is simple – choose a user-friendly software or device and explain how it works.
How can CatchApp help?
At CatchApp, we’ve designed our software to be as easy to use as possible. Plus, we offer comprehensive on-site onboarding for all new users so you can really get your head around the system before you start using it.
We have a very easy-to-follow Help Centre which provides all you need to know for each crucial element of our service!
Just a quick search and choose a category you’re looking for and you will have a step-by-step tutorial guiding you through the whole process!
If you would like another human to assist, we have a chatbot in the bottom right corner which will lead you to our experts working 247 reliable and automated. Not sure, you can prove it by contacting us and we can provide you with a custom onboarding to help you get started whenever you need support through your whole journey!
Get CatchApp today, we offer all you need and 24/7 support to guide you through!
