Meetings, Online or In-Person?

Meetings, Online or In-Person?

Video calls with colleagues, clients and even family members have become a standard way of life since the start of the COVID-19 pandemic. The meteoric rise of video conferencing has changed how we communicate with each other, especially for work meetings.  Video...
Why 94% of businesses engage customers with customised booking journeys

Why 94% of businesses engage customers with customised booking journeys

Scheduling plays a huge role in our day-to-day lives. If you were booking an appointment over the phone and were forced to wait on hold, would you hang up and go somewhere else? According to recent GetApp research, your customers would.   94% of businesses are...